Know the rules before you trade.
The Card Exchange connects collectors for direct trades. These policies explain exactly what Duke2 Innovations provides, what each collector is responsible for, and how private information must be handled.
Updated November 6, 2026 · Public MembershipCurrent membership rules
Create your profile, then purchase one year or use a valid introductory promo. There is no automatic renewal or charge at promo expiry.
Policy directory
Privacy Policy
What is collected, what stays private, how information is used, and how to request deletion.
Read policy →Terms of Use
The operating terms for accounts, listings, card-for-card trades, content, and enforcement.
Read policy →Membership Agreement
Annual membership, promo access, expiry dates and member responsibilities.
Read policy →Community Guidelines
Standards for honest listings, respectful messages, reports, and account conduct.
Read policy →Shipping & Dispute Policy
Condition disclosure, packaging, postage, tracking, cancellations, loss, damage, and disputes.
Read policy →Prohibited Items Policy
What may never be listed, requested, offered, mailed, or discussed as part of a trade.
Read policy →Refund & Cancellation
Annual membership payments, promo expiry and how to request payment help.
Read policy →Accessibility Statement
Accessibility measures, known limitations, and how to request assistance.
Read policy →Plain-language protection limits
“Trading Safety Tools” means product controls and operating rules intended to reduce risk. It does not mean insurance, reimbursement, guaranteed authenticity, guaranteed condition, guaranteed value, guaranteed delivery, escrow, or legal dispute resolution. Every collector remains responsible for deciding whether to complete and ship a trade.